Notice at Collection

This notice explains what information we collect when you submit an appointment request and why we collect it. For full details, please review our Privacy Policy.

1) Where the Information Comes From

We collect information directly from you when you submit an online request, email us, call/text us, or otherwise provide details needed to coordinate an appointment.

2) What We Collect

• Contact information (name, phone, email, preferred contact method).
• Appointment details (service type, general document type, signer presence, requested date/time, urgency).
• Location details (address/location, unit/room/gate code if provided).
• Optional uploads (documents you choose to share for coordination/pre-review).
• Basic technical data required to operate and secure the site (timestamps, request metadata).

3) Why We Collect It

• To respond to your request and coordinate scheduling.
• To confirm details, location logistics, and signer readiness before travel/dispatch.
• To operate and secure our systems and prevent abuse.

4) Sensitive Data Guidance

Uploads are optional. Do not upload government-issued IDs unless explicitly requested. Upload only what is necessary for coordination.

5) Sharing

We do not sell your personal information. We may share information only when necessary to coordinate requested services, comply with lawful requests, or protect our business, clients, and systems from fraud or misuse.

6) Retention

We keep information only as long as reasonably necessary for scheduling, service coordination, business records, and compliance.

7) Contact

Questions? Email info@fortresssigning.com or visit /contact.

Related: Privacy Policy • Terms of Use